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2006 User Survey Results

Table of Contents

  1. Survey Results
  2. Users are invited to provide overall comments about NERSC:
  3. Here are the survey results:
  4. Respondent Demographics
  5. Overall Satisfaction and Importance
  6. All Satisfaction, Importance and Usefulness Ratings
  7. All Usefulness Topics
  8. Hardware Resources
  9. Software
  10. Visualization and Data Analysis
  11. HPC Consulting
  12. Services and Communications
  13. Web Interfaces
  14. Training
  15. Comments about NERSC

Respondent Demographics

Number of respondents to the survey: 256

 

Respondents by DOE Office and User Role:

OfficeRespondentsPercent
ASCR 17 6.6%
BER 33 12.9%
BES 87 34.0%
FES 25 9.8%
HEP 38 14.8%
NP 53 20.7%
guests 3 1.2%
User RoleNumberPercent
Principal Investigators 54 21.1%
PI Proxies 38 14.8%
Project Managers 8 3.1%
Users 156 60.9%

 

Respondents by Organization:

Organization TypeNumberPercent
Universities 138 53.9%
DOE Labs 91 35.5%
Industry 20 7.8%
Other Govt Labs 16 6.3%
OrganizationNumberPercent
Berkeley Lab 37 14.5%
Oak Ridge 12 4.7%
UC Berkeley 12 4.7%
U. Wisconsin Madison 12 4.7%
Livermore 7 2.7%
Harvard 6 2.3%
Northwestern 6 2.3%
PNNL 6 2.3%
U. Washington 6 2.3%
Argonne 5 2.0%
SLAC 5 2.0%
Tech-X Corp 5 2.0%
Ames Lab 4 1.6%
NREL 4 1.6%
PPPL 4 1.6%
Stanford 4 1.6%
U. Oklahoma 4 2.0%
OrganizationNumberPercent
Georgia Tech 3 1.2%
NCAR 3 1.2%
Texas A&M 3 1.2%
UC Irvine 3 1.2%
Vanderbilt 3 1.2%
Auburn Univ 2 0.8%
Cal Tech 2 0.8%
Georgia State 2 0.8%
Huazhong Univ (China) 2 0.8%
J. Inst Nuclear Research (Russia) 2 0.8%
Jefferson Lab 2 0.8%
Kansas State 2 0.8%
LAL IN2P3 (France) 2 0.8%
MIT 2 0.8%
Shanghai Physics (China) 2 0.8%
U. Central Florida 2 0.8%
U. Chicago 2 0.8%
U. Georgia 2 0.8%
UC Davis 2 0.8%
Wayne State 2 0.8%
Other Universities 49 19.1%
Other Gov. Labs 7 2.7%
Other DOE Labs 5 2.0%
Other Industry 4 1.6%

 

Which NERSC resources do you use?

ResourceResponses  PercentNum who answered
questions on this topic		  Percent
IBM SP (Seaborg) 169 66.0% 168 65.6%
NIM 160 62.5% 202 78.9%
NERSC web site (www.nersc.gov) 148 57.8% 211 82.4%
HPSS 110 43.2% 172 67.2%
Jacquard 109 42.6% 88 34.4%
Bassi 107 41.8% 99 38.7%
Consulting services 89 34.8% 199 77.7%
Account support services 85 33.2% 202 78.9%
PDSF 48 18.8% 43 16.8%
DaVinci 30 11.7% 30 11.7%
Off-hours 24x7 Computer and ESnet Operations support 26 10.2% 88 34.3%
Visualization services 9 3.5% 29 11.3%
NGF 8 3.1% 26 10.2%
NERSC CVS server 4 1.6% 24 9.4%
Grid services 3 1.2% 23 9.0%

 

How long have you used NERSC?

TimeNumberPercent
less than 6 months 31 12.1%
6 months - 3 years 116 45.3%
more than 3 years 109 42.6%

 

What desktop systems do you use to connect to NERSC?

SystemResponses
Unix Total 221
PC Total 130
Mac Total 93
Linux 187
Windows XP 113
OS X 77
Sun Solaris 21
Windows 2000 16
MacOS 15
IBM AIX 7
SGI IRIX 4
HP HPUX 1
Other 3

 

Web Browser Used to Take Survey:

BrowserNumberPercent
Firefox 119 46.5%
MSIE 6 50 19.5%
Mozilla 42 16.4%
Safari 35 13.7%
Netscape 4 8 3.1%
Opera 2 0.8%

 

Operating System Used to Take Survey:

OSNumberPercent
Windows XP 92 35.9%
Linux 80 31.3%
Mac OS X 70 27.3%
SunOS 5 2.0%
Windows 2000 5 2.0%
Windows NT 2 0.8%
FreeBSD 2 0.4%
MacOS 1 0.4%

 

Last edited: 2016-09-27 12:15:56
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