| Topic | No. of Responses |
|---|
| Training: classes (attendees) |
14 |
6.71 |
| Software: PVP Fortran Compilers |
32 |
6.66 |
| Consulting: Timely response |
100 |
6.63 |
| SP: Uptime |
50 |
6.52 |
| Consulting: Quality of technical advice |
99 |
6.49 |
| Consulting: Followup |
84 |
6.42 |
| PVP: Uptime |
39 |
6.41 |
| Software: T3E Fortran Compilers |
60 |
6.40 |
| Consulting overall |
111 |
6.39 |
| Account support |
106 |
6.39 |
| HPSS: Reliability |
62 |
6.39 |
| Software: PVP Local documentation |
21 |
6.38 |
| Account support: Ease of obtaining account info |
83 |
6.34 |
| HPSS: Uptime |
62 |
6.31 |
| HPSS: Overall |
70 |
6.26 |
| Software: PVP User Environment |
32 |
6.25 |
| Web: Accuracy |
81 |
6.22 |
| Training: Online Tutorials |
32 |
6.22 |
| HPSS: Performance |
64 |
6.20 |
| Software: T3E User Environment |
57 |
6.18 |
| Software: T3E Programming Libraries |
39 |
6.18 |
| Consulting: Response to special requests |
74 |
6.16 |
| Overall satisfaction with NERSC |
128 |
6.15 |
| HPSS: User interface |
63 |
6.14 |
| HPCF web site overall |
103 |
6.13 |
| Training: Online class slides |
19 |
6.13 |
| PVP: Ability to run interactively |
35 |
6.11 |
| T3E: Uptime |
65 |
6.09 |
| Software maintenance and configuration |
88 |
6.08 |
| Software: SP User Environment |
46 |
6.07 |
| Software: SP Fortran Compilers |
46 |
6.07 |
| Software: PVP Performance and Debugging Tools |
16 |
6.06 |
| Software: SP Local documentation |
39 |
6.05 |
| Mass storage overall |
90 |
6.03 |
| HPSS: Response Time |
75 |
6.03 |
| Network connectivity |
104 |
6.01 |
| T3E: Overall |
70 |
6.01 |
| Hardware management and configuration |
98 |
6.00 |
| Web: Timeliness |
76 |
6.00 |
| Web: T3E Section |
66 |
6.00 |
| Software: T3E Local documentation |
42 |
6.00 |
| Software: SP Programming Libraries |
30 |
6.00 |
| Software: PVP C/C++ Compilers |
13 |
6.00 |
| Training: Teleconference lectures |
13 |
6.00 |
| Available software |
107 |
5.98 |
| Web: Getting Started Guide |
55 |
5.96 |
| Account support: Ease of modifying account info |
68 |
5.93 |
| Software: T3E C/C++ Compilers |
30 |
5.93 |
| Software: PVP General tools and utilities |
14 |
5.93 |
| Web: NERSC-specific info |
67 |
5.91 |
| Available computing hardware |
109 |
5.90 |
| Software: PVP Accounting tools |
20 |
5.90 |
| SP: Overall |
56 |
5.88 |
| PVP: Overall |
44 |
5.86 |
| Software: PVP Application software |
18 |
5.83 |
| Software: PVP Programming Libraries |
16 |
5.81 |
| Allocations process |
98 |
5.79 |
| Web: File Storage Section |
46 |
5.78 |
| Web: Ease of navigation |
92 |
5.78 |
| Software: T3E Application software |
23 |
5.78 |
| PVP: Disk configuration and I/O performance |
31 |
5.77 |
| Web: SP Section |
57 |
5.75 |
| Software: T3E Accounting tools |
36 |
5.75 |
| Software: SP General tools and utilities |
25 |
5.72 |
| Software: SP C/C++ Compilers |
25 |
5.72 |
| T3E: Ability to run interactively |
58 |
5.71 |
| Software: T3E Bug resolution |
30 |
5.70 |
| Software: PVP Vendor Documentation |
16 |
5.69 |
| Software: SP Application software |
18 |
5.67 |
| Software: T3E General tools and utilities |
37 |
5.65 |
| Web: Programming Info |
71 |
5.63 |
| Software documentation |
95 |
5.62 |
| Web: Searching |
70 |
5.61 |
| Software: T3E Vendor Documentation |
29 |
5.59 |
| Web: PVP Section |
43 |
5.56 |
| Software: T3E Performance and Debugging Tools |
39 |
5.56 |
| Math Server: Newton |
11 |
5.55 |
| SP: Ability to run interactively |
41 |
5.51 |
| Software: SP Vendor Documentation |
26 |
5.50 |
| Software: SP Bug resolution |
22 |
5.45 |
| T3E: Disk configuration and I/O performance |
71 |
5.35 |
| Software: SP Accounting tools |
26 |
5.31 |
| T3E: Batch queue structure |
56 |
5.27 |
| Visualization Server: Escher |
8 |
5.25 |
| Web-based training |
61 |
5.23 |
| SP: Batch queue structure |
41 |
5.22 |
| SP: Disk configuration and I/O performance |
40 |
5.20 |
| Training classes (all responses) |
47 |
5.13 |
| Software: PVP Bug resolution |
10 |
5.10 |
| PVP: Batch queue structure |
34 |
5.03 |
| Software: SP Performance and Debugging Tools |
29 |
4.69 |
| Visualization services |
45 |
4.67 |
| SP: Batch wait time |
46 |
4.54 |
| T3E: Batch wait time |
63 |
4.33 |
| PVP: Batch wait time |
38 |
4.26 |
Share
Follow
