NERSCPowering Scientific Discovery Since 1974

User Engagement


The User Engagement Group engages with the NERSC user community to increase user productivity via advocacy, support, training, and the provisioning of usable computing environments.

The group's responsibilities include problem management and consulting; helping science teams with code optimization and debugging; strategic project support; web documentation and training; and third-party applications and library support. The User Engagement Group resides at the interface between high performance computing and storage systems and the 6,000 application scientists whose research depends on using those systems effectively and productively. UEG staff serve as advocates for the user community, ensuring that new systems and services are well matched to the needs of scientists using NERSC.


Clayton L. Bagwell Jr.

Account & Allocation Support, NIM Development Team Member
(510) 495-2264 |

Yun (Helen) He , Ph.D.

HPC Consultant
(510) 486-5180 |

Mark Heer

Account Support
(510) 486-4284 |
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Mario Melara

Computer Systems Engineer

Woo-Sun Yang , Ph.D.

HPC Consultant
(510) 486-5735 |

Zhengji Zhao , Ph.D.

HPC Consultant
(510) 631-5025 |

Tiffany Connors

Software Integration Specialist