NERSCPowering Scientific Discovery Since 1974

Outage Log

This table lists events reported, ongoing, and resolved on NERSC systems. It is a historical record and may not be updated while a system event is in progress.

Event Date/TimeUp Date/TimeSystemComment
08/24/15 10:00 PDT08/24/15 12:14 PDTLDAPScheduled maintenance. Updates made through https://nim.nersc.gov may be delayed.
08/21/15 10:00 PDT08/21/15 13:22 PDTNX ServicesScheduled maintenance. There will be no NX access during that time and user sessions will be closed.
08/20/15 8:00 PDT08/20/15 13:45 PDTMATLABScheduled maintenance. Logins will be unavailable. Users that are logged in will lose their session.
08/16/15 14:04 PDT-EdisonEdison queues are temporarily stopped due to high temperatures.
08/16/15 13:30 PDT08/16/15 14:20 PDTHopperSystem in degraded mode. Hopper local /scratch2 is currently unavailable. Engineers are actively working on this issue. Logins are available and jobs are running.
08/15/15 22:54 PDT08/16/15 0:48 PDTHopperLogins unavailable, batch jobs running. /scratch was not responding. Engineers resolved the issue.
08/15/15 11:45 PDT-GenepoolInteractive node gpint05 is in degraded mode due to local storage issues.
08/14/15 9:05 PDT-PDSFSTAR jobs submission is blocked.
08/13/15 14:55 PDT-CarverGrid services are unavailable to Carver. Next update time will be 17:00PST 8/14.
08/12/15 15:06 PDT08/13/15 14:30 PDTCarverUnavailable.
08/12/15 15:06 PDT08/13/15 14:19 PDTEdisonUnavailable.
08/12/15 15:06 PDT08/13/15 17:54 PDTHopperUnavailable.
08/12/15 15:06 PDT08/14/15 16:30 PDTPDSFSystem in degraded mode.
08/12/15 15:06 PDT08/12/15 22:30 PDTDNAUnavailable.
08/12/15 15:06 PDT08/12/15 22:45 PDTGlobal CommonUnavailable.
08/12/15 15:06 PDT08/12/15 22:45 PDTGlobal HomesUnavailable.
08/12/15 15:06 PDT08/13/15 2:21 PDTGlobal ScratchUnavailable.
08/12/15 15:06 PDT08/13/15 2:33 PDTHPSS BackupUnavailable.
08/12/15 15:06 PDT08/13/15 10:23 PDTProjectUnavailable.
08/12/15 15:06 PDT08/12/15 23:56 PDTProjectBUnavailable.
08/12/15 15:06 PDT08/13/15 12:31 PDTHPSS UserUnavailable.
08/12/15 15:06 PDT08/13/15 8:00 PDTData Transfer NodesUnavailable.
08/12/15 15:06 PDT08/13/15 10:44 PDTScience Gateway ServicesUnavailable.
08/12/15 15:06 PDT08/12/15 22:30 PDTNERSC CenterUnavailable. NERSC was unavailable due to a power outage in the area. Power has been restored.
08/12/15 15:06 PDT08/13/15 17:28 PDTNX ServicesUnavailable.
08/12/15 15:06 PDT08/12/15 23:56 PDTSeqFSUnavailable.
08/12/15 13:55 PDT08/14/15 13:30 PDTGenepoolSystem in degraded mode.
08/12/15 9:05 PDT08/12/15 10:45 PDTHPSS BackupScheduled maintenance.
08/11/15 17:40 PDT08/18/15 12:43 PDTJGI Web PortalsSystem in degraded mode. Unavailable due to a filesystem issue. Engineers are actively working on the issue.
08/11/15 8:00 PDT08/11/15 17:40 PDTGenepoolScheduled maintenance. The Genepool cluster, JGI web services, DTN nodes and file systems will be unavailable.
08/05/15 9:00 PDT08/05/15 10:04 PDTHPSS UserScheduled maintenance.
07/29/15 14:07 PDT07/29/15 16:10 PDTGlobusUnavailable.
07/29/15 9:00 PDT07/29/15 16:00 PDTBabbageScheduled maintenance.
07/29/15 8:00 PDT07/29/15 18:10 PDTEdisonScheduled maintenance.
07/25/15 16:30 PDT07/25/15 18:35 PDTHopperUnavailable. The Hopper /scratch and /scratch2 files systems were down.
07/21/15 14:04 PDT-DNAAs part of scheduled maintenance Engineers will be rebooting controllers on a storage array for DNA filesystem. There is a risk of hangs or degraded DNA filesystem.
07/21/15 14:00 PDT07/21/15 14:24 PDTDNAScheduled maintenance. /global/dna maintenance for hardware replacement.
07/19/15 9:02 PDT07/19/15 10:30 PDTHopperUnavailable.
07/19/15 5:00 PDT07/19/15 9:02 PDTHopperLogins available, batch jobs not running. Engineers are investigating a problem with /scratch & /scratch2, jobs may be impacted.
07/18/15 20:10 PDT07/18/15 22:05 PDTHopperUnavailable. Logins were unavailable. Engineers fixed a problem with the /scratch filesystem.
07/15/15 8:00 PDT07/15/15 15:30 PDTHopperScheduled maintenance.
07/14/15 8:00 PDT07/14/15 9:00 PDTNIMScheduled maintenance. Minor modifications to NIM interface. No outage expected.
07/13/15 11:50 PDT07/15/15 17:00 PDTMongodb03Unavailable.
07/10/15 10:00 PDT07/10/15 13:30 PDTEliza11 File SystemUnavailable.
07/09/15 18:15 PDT07/09/15 18:50 PDTEliza11 file systemSystem in degraded mode. Eliza11 File System degraded due to hardware issue.
07/08/15 8:24 PDT-EdisonEdison may experience job submittal issues. Engineers are working on the issue.
07/06/15 8:30 PDT07/06/15 13:45 PDTEdisonSystem in degraded mode. Edison degraded. Batch system issues being worked on. Job query, submission may be intermittently affected.
07/05/15 11:34 PDT-PDSFEliza11 is having H/W issues.
07/05/15 11:25 PDT07/05/15 12:28 PDTPDSFSystem in degraded mode. PDSF eliza11 is having H/W issues.
07/05/15 11:19 PDT07/05/15 12:30 PDTEdisonSystem in degraded mode. Edison degraded. Batch system issues being worked on. Job query, submission may be intermittently affected.
07/04/15 18:06 PDT07/04/15 18:13 PDTGlobal HomesUnavailable. The NGF "/global/homes" filesystem was unavailable.
07/04/15 18:05 PDT07/04/15 23:30 PDTCarverUnavailable. The `/global/common' filesystem was down. This Problem has been resolved.
07/04/15 18:05 PDT07/04/15 23:10 PDTEdisonUnavailable. The `/global/common' filesystem was down. This problem has been resolved.
07/04/15 18:05 PDT07/04/15 23:45 PDTGenepoolUnavailable. The `/global/common' filesystem was down. This problem has been resolved.
07/04/15 18:05 PDT07/04/15 23:10 PDTHopperUnavailable. The `/global/common' filesystem was down. This problem has been resolved.
07/04/15 18:05 PDT07/04/15 23:45 PDTPDSFUnavailable. The `/global/common' filesystem was down. This problem has been resolved.
07/04/15 18:05 PDT07/04/15 22:36 PDTGlobal CommonUnavailable. NGF `/global/common' filesystem was down.
07/04/15 18:05 PDT07/04/15 18:05 PDTScience Gateway ServicesUnavailable. SGN services were unavailable due to NGF /global/common outage.
07/04/15 18:05 PDT07/04/15 22:36 PDTData Transfer NodesUnavailable. Data Transfer Node services were unavailable due to NGF /global/common outage.
07/02/15 19:42 PDT07/02/15 23:05 PDTHopperSystem in degraded mode. Access to NGF filesystems on compute nodes may have been delayed due to a hardware problem.
07/01/15 9:00 PDT07/01/15 12:48 PDTHPSS UserScheduled maintenance.
06/26/15 7:30 PDT06/26/15 8:35 PDTNERSC WebsiteUnavailable.
06/24/15 21:52 PDT06/24/15 23:08 PDTHopperSystem in degraded mode.
06/22/15 17:00 PDT07/22/15 21:30 PDTEdisonScheduled maintenance. Dedicated Testing. Login nodes will be available for users, but no user jobs will be running during the reservation.
06/17/15 9:00 PDT06/17/15 11:27 PDTHPSS BackupScheduled maintenance.
06/16/15 10:00 PDT06/16/15 12:00 PDTNERSC WebsiteScheduled maintenance. One of the web server will be removed from the load balancer which willl affect the redundancy to NERSC website (http://nersc.gov); however, the site is expected to remain up and functional during the time
06/12/15 2:35 PDT06/12/15 3:00 PDTCarverUnavailable. Unscheduled Maintenance.

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