Why are my logins failing?
There are a number of reasons why your logins might not work listed below. To contact NERSC please see Getting help.
- Your password might have expired (they last 6 months) or you simply forgot it. If this is the case you'll need to call in to NERSC and get it reset.
- You might have exceeded the login failures limit which is a security measure that prevents logins after a certain number of consecutive failed logins. If you think this might be the problem, you should login to NIM. The simple act of logging in to NIM will clear your login failures on all NERSC systems.
- Your account might have been "security disabled" by NERSC staff for some reason. If you were not notified of this it probably isn't the cause but it is still a possibility and you would need to contact us either by calling in or filing a ticket.