NERSCPowering Scientific Discovery Since 1974

Can't see tickets submitted by other users

June 7, 2012 by Katie Antypas

 

Description

Currently only a user who submits a ticket can view and modify it.  This is because the ticket system does not have any concept of groups.

Solution

We are in the process of importing group information from our accounting database which will enable users to see tickets submitted by other users.

Status

In progress.  Testing in development test system.