14 doing good job / satisfied 2 T3E too busy 2 longer / different queues on T3E 2 haven't used NERSC much 1 relative allocation of T3E resources between GC and non GC users is a difficult policy issue (from a non GC user) 1 all account users should be notified when increase in allocation not just PI 1 need petaflop computing 1 computer power misappropriated; should only be for what you can't do on desktop 1 consider SMP 1 keep NERSC reliable place for production computing 1 periodically remind us of your services 1 customer service good 1 setcub command inconvenient 1 Newton needs to de reviewed for sys admin procedures 1 HPSS needs improvement