24 satisfied 4 don't use / don't need 2 mixed evaluation 2 consultants can't fix things:
"I'll report it to Cray; "we don't have that software"; "there is no way to do that" rather than "You can't do that now, but we'll get our system software programmers to write a utility which will allow it to be done in the future"1 not useful 1 get more consultants 1 sometimes emails get lost 1 want faster email responses 1 didn't get response on query for CERNLIB on T3E