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2006 User Survey Results - Training
- Legend
- Satisfaction with Training
- How Important are these Training Methods?
- What Training Methods should NERSC Offer?
- Comments about Training
Legend
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Satisfaction with Training
7=Very satisfied, 6=Mostly satisfied, 5=Somewhat satisfied, 4=Neutral, 3=Somewhat dissatisfied, 2=Mostly dissatisfied, 1=Very dissatisfied
| Item | Num who rated this item as: | Total Responses | Average Score | Std. Dev. | Change from 2005 | ||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | |||||
| New User's Guide | 3 | 6 | 53 | 49 | 111 | 6.33 | 0.70 | -0.04 | |||
| Web tutorials | 4 | 10 | 44 | 31 | 89 | 6.15 | 0.79 | -0.07 | |||
| NERSC classes: in-person | 4 | 2 | 3 | 9 | 18 | 5.94 | 1.26 | -0.18 | |||
| Live classes on the web | 5 | 1 | 9 | 6 | 21 | 5.76 | 1.14 | 0.04 | |||
How Important are these Training Methods?
3=Very important, 2=Somewhat important, 1=Not important
| Method | Num who rated this item as: | Total Responses | Average Score | Std. Dev. | ||
|---|---|---|---|---|---|---|
| 1 | 2 | 3 | ||||
| New User's Guide | 1 | 25 | 69 | 95 | 2.72 | 0.48 |
| Web tutorials | 5 | 27 | 59 | 91 | 2.59 | 0.60 |
| Live classes on the web | 7 | 13 | 12 | 32 | 2.16 | 0.77 |
| NERSC classes: in-person | 11 | 11 | 34 | 95 | 2.03 | 0.83 |
What Training Methods should NERSC Offer?
| Method | Responses |
|---|---|
| Web documentation | 124 |
| Web tutorials on specific topics | 114 |
| Live web broadcasts with teleconference audio | 26 |
| Live classes at LBNL | 20 |
| In-person classes at your site | 20 |
| Live classes on the web | 13 |
Comments about Training: 10 responses
Suggestions
A web tutorial on parallel debugging would be v. useful.
I hope NERSC can provide some traveling support for my students to attend the traing on-site.
More training on 3D visualization software and how to include user-developed modules for AVS Express and/or Visit. An easy step-by-step web tutorial would be great.
It would be good ot have all past classes avaialble as MPEG downloads if feasible (maybe you do already...?)
Satisfied
I mostly use the PDSF-FAQ, Ganglia pages for PDSF (to see if a server is down if I cannot reach it) and support request form. These all are fine.
I attended the ACTS workshop in 2005 and found to be very useful and well organized.
Don't need / Other
In general, I think my capabilities were pretty good before I started using NERSC facilities. So in general, I haven't needed too much in the way of training facilities. Thats why I don't find the training services particularly useful. I'm sure they are useful for people who need them.
I don't use training.
Being in Ohio, my group takes courses offered by OSC. I have offered to send them to NERSC training. None have felt it necessary. I don't know if any have used online tutorials. OSC does a good job for our general education. Once they have that they can find it on the web.
The last question is tough to answer. This is a resource issue. For example I may not telecommunicate because I do not have the inherent capability...
