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2003 Survey

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FY 2003 User Survey Results: Respondent Demographics

Number of respondents to the survey: 326

Respondents by DOE Office and User Role
Respondents by Organization
Which NERSC resources do you use?
How long have you used NERSC?
What desktop systems do you use to connect to NERSC?
Web Browser Used to Take Survey
Operating System Used to Take Survey

Respondents by DOE Office and User Role:

Office	Respondents	Percent
ASCR	20	6
BER	32	10
BES	89	27
FES	35	11
HENP	146	45
guests	4	1

User Role	Number	Percent
Principal Investigators	43	13
PI Proxies	37	11
Project Managers	17	5
Users	229	70

Respondents by Organization:

Organization Type	Number	Percent
Universities	182	55.8
DOE Labs	120	36.8
Other Govt Labs	12	3.7
Industry	6	1.8
Private Labs	6	1.8
Organization	Number	Percent
Berkeley Lab	59	18.1
UC Berkeley	17	5.2
Livermore	11	3.4
Oak Ridge	9	2.8
Argonne	8	2.5
Brookhaven	8	2.5
Stanford	8	2.5
U. South Carolina	8	2.5
UC Davis	7	2.1
U. Wisconsin - Madison	7	2.1
Yale	7	2.1
NREL	6	1.8
SLAC	6	1.8
U. Colorado	6	1.8
U. Washington	6	1.8
PNNL	5	1.5
UCLA	5	1.5
Ames Lab	4	1.2
Inst National de Physique	4	1.2
Ohio State	4	1.2
Purdue	4	1.2
U. Texas - Austin	4	1.2

Organization	Number
Auburn U.	3
Cal Tech	3
Georgia IT	3
Harvard	3
Max Planck Inst.	3
New York U.	3
UC San Diego	3
UC Santa Cruz	3
U. Oklahoma	3
Vanderbilt	3
City College NY	2
Inst NdFN Italy	2
Iowa State	2
Johns Hopkins	2
Joint Inst Nuc Research	2
Mississippi State	2
New Mexico State	2
NCAR	2
N. Carolina State	2
Northeastern U.	2
U. Chicago	2
U. Maryland	2
U. S. California	2
U. Utah	2
UC Irvine	2
UC Santa Barbara	2
Warsaw Tech	2
Other University	38
Other Gov. Labs	8
Industry	6
Other DOE Labs	4
Other Private Labs	3

Which NERSC resources do you use?

Note that users did not always check all the resources they use -- compare the table below with How Satisfied are you? (sorted by Number of Responses).

Resource	Responses
SP	226
HPSS	145
NIM	87
Consulting	80
PDSF	79
HPCF Website	73
Account Support	55
Computer Operations and Network Support	26
CVS	16
grid	13
Newton	12
Escher	11
Visualization Services	9
Alvarez	9
The lattice gauge connection	1
SCS	1
not yet	1

How long have you used NERSC?

Time	Number	Percent
less than 6 months	61	19
6 months - 3 years	161	51
more than 3 years	95	30

What desktop systems do you use to connect to NERSC?

System	Responses
UNIX Total	338
PC Total	195
Mac Total	60
UNIX-linux	229
PC-win2000	84
PC-winXP	79
UNIX-solaris	54
MAC-OSX	41
PC-win98	27
UNIX-irix	24
MAC-macos	19
UNIX-aix	15
UNIX-tru64	10
UNIX-hpux	4
PC-win95	3
Cygwin	2
UNIX-other	2
PC-other	2
OSF1	1
iMac	1
FreeBSD	1
alpha	1

Web Browser Used to Take Survey:

Browser	Number	Percent
Mozilla	91	26.1
MS Internet Explorer 6	90	25.9
Netscape 4	59	17.0
Netscape 7	46	13.2
Safari	22	6.3
MS Internet Explorer 5	15	4.3
Galeon	9	2.6
Konqueror	7	2.0
Netscape 6	6	1.7
w3m (Text browser)	1	0.3
Opera 6.0	1	0.3
Opera 7	1	0.3

OS Used to Take Survey:

OS	Number	Percent
UNIX Total	164	47.1
Windows Total	145	41.7
MacIntosh Total	39	11.2
Linux	136	39.1
Windows XP Pro	70	20.1
Windows NT	64	18.4
Mac PowerPC	39	11.2
SunOS	19	5.5
Windows 98	10	2.9
DEC OSF	5	1.4
SGI IRIX	4	1.1
Windows 2000	1	0.3

Next: Overall Satisfaction and Importance

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