FY 2002 User Survey Results: User Information

Number of respondents to the survey: 300

Respondents by DOE Office and User Role
Respondents by Organization
Which NERSC resources do you use?
How long have you used NERSC?
What desktop systems do you use to connect to NERSC?
Web Browser Used to Take Survey
Operating System Used to Take Survey

Respondents by DOE Office and User Role:

Office	Number	Percent
ASCR	22	7
BER	43	14
BES	65	22
FES	55	18
HENP	112	37
guests	3	1

User Role	Number	Percent
Principal Investigators	48	16
PI Proxies	34	11
Project Managers	10	3
Users	208	69

Respondents by Organization:

Organization Type	Number	Percent
Universities	169	56
DOE Labs	107	36
Industry	9	3
Other Govt Labs	10	3
Private Labs	5	2
Organization	Number	Percent
Berkeley Lab	42	14
UC Berkeley	17	6
Argonne	12	4
Livermore	10	3
PPPL	9	3
Oak Ridge	8	3
U Wisconsin	7	2
UC Santa Cruz	7	2
Brookhaven	6	2
PNNL	6	2
U. Maryland	6	2
NCAR	5	2
Ohio State	5	2
SLAC	5	2
U Colorado	5	2
Auburn U	4	1
Iowa State	4	1
Los Alamos	4	1
Max Planck Inst. Astro.	4	1
Northwestern U.	4	1
U Texas	4	1
U Washington	4	1
UC Davis	4	1
UCLA	4	1

Organization	Number
Ames Lab	3
General Atomics	3
NREL	3
U Georgia	3
U Michigan	3
U Minnesota	3
U Utah	3
UC San Diego	3
Vanderbilt	3
Yale	3
Harvard	2
Inst. Nat. de Physique	2
Inst. Nat. di Fisica Nucleare	2
JGI	2
MIT	2
N.C. State	2
New Mexico St.	2
New York Univ	2
Omega-P	2
Purdue	2
Stanford	2
SUNY Stony Brook	2
U. Illinois	2
U. South Carolina	2
UC Irvine	2
UC Santa Barbara	2
Wayne State U.	2
Other University	44
Other Gov. Labs	4
Other Industry	3
Private Labs	1
Other DOE Labs	1

Which NERSC resources do you use?

Note that users did not always check all the resources they use -- compare the table below with How Satisfied are you? (sorted by Number of Responses).

Resource No. of
Responses

SP 210

HPSS 118

T3E 92

NIM 88

Consulting 80

HPCF Website 66

Account Support 55

PVP 53

PDSF 49

Computer Operations and Network Support 18

Alvarez 11

Escher 8

Newton 8

How long have you used NERSC?

Time	Number	Percent
less than 6 months	53	18
6 months - 3 years	135	46
more than 3 years	104	36

What desktop systems do you use to connect to NERSC?

Operating System Type	Number
Unix	350
PC	138
MAC	66
Other	3
Individual Systems	Number
UNIX-linux	189
PC-win2000	74
UNIX-solaris	72
PC-winXP	39
MAC-OSX	36
MAC-macos	30
UNIX-irix	25
PC-win98	21
UNIX-aix	20
UNIX-hpux	20

Individual Systems	Number
UNIX-tru64	14
UNIX-other	12
PC-win95	3
OSF1	2
PC-windows3.0	1
PC-OS/2	1
Digital Alpha	2
Open VMS	1
PalmOS	1
Digital UNIX	1
NCD X terminal	1
FreeBSD	1
Alpha DS10	1
Putty	1
Ultrix	1

Web Browser Used to Take Survey:

Browser	Number	Percent	Change in Percent from '01	Annual Growth Rate
Netscape 4	129	42.7	-28.1	-40%
MSIE 6	46	15.2	+13.1	+624%
MSIE 5	46	15.2	-3.4	-18%
Mozilla	35	11.6	+7.4	+176%
Netscape 6	25	8.3	+6.6	+388%
Konqueror	8	2.6	+1.8	+225%
Galeon	6	2.0	+2.0
MSIE 4	2	0.7	-0.1	-12%
Netscape 7	2	0.7
OmniWeb	2	0.7
Netscape 3	1	0.3

All Netscape 3-4	130	43.0	-28.2	-40%
All MSIE	94	31.1	+9.6	+45%
All Mozilla-based	68	22.6	+16.7	+383%
All Other	10	3.3	+2.1	+175%

Operating System Used to Take Survey:

OS	Number	Percent
Linux	95	31.5
Windows NT	88	29.1
MacIntosh	41	13.6
SunOS	31	10.3
Windows 98	22	7.3
DEC OSF	12	4.0
SGI IRIX	6	2.0
HP-UX	2	0.7
IBM AIX	2	0.7
Unknown X11	1	0.3
OS/2	1	0.3
Windows 95	1	0.3

All UNIX	149	49.3
All Windows	111	36.8
All MacIntosh	41	13.6

Next: Overall Satisfaction and Importance