NERSCPowering Scientific Discovery Since 1974

2010/2011 User Survey Results

HPC Resources

397 of the 411 respondents answered questions in this section.  The average score was 6.23 / 7.

 

 

 

 

 

Satisfaction Ratings: 7=Very satisfied, 6=Mostly satisfied, 5=Somewhat satisfied, 4=Neutral, 3=Somewhat dissatisfied, 2=Mostly dissatisfied, 1=Very dissatisfied

ItemNum who rated this item as:Num RespAverage ScoreStd. Dev.Change from 2010
1234567
GLOBAL HOMES: Reliability       2 3 35 188 228 6.79 0.49 0.15
HPSS: Reliability (data integrity)       4 3 29 127 163 6.71 0.63 0.02
HPSS: Uptime (Availability)       3 5 31 127 166 6.70 0.62 0.05
GLOBAL HOMES: Uptime     1 3 6 46 173 229 6.69 0.63 0.09
PROJECT: Reliability       3 1 27 88 119 6.68 0.62 0.05
PROJECT: Overall       3 4 32 88 127 6.61 0.67 0.04
GLOBAL HOMES: Overall     1 2 12 58 164 237 6.61 0.66 0.14
PROJECT: Uptime 2     2 2 29 87 122 6.58 0.93 0.00
GLOBAL SCRATCH: Reliability     2 6 5 32 116 161 6.58 0.83  
CARVER: Uptime (Availability)       4 5 33 74 116 6.53 0.74 0.14
NETWORK: Network performance within NERSC (e.g. Seaborg to HPSS)     2 4 9 60 130 205 6.52 0.76 -0.03
GLOBAL SCRATCH: Uptime 1   3 7 3 40 111 165 6.48 0.97  
HOPPER: Uptime (Availability)   1 2 4 15 83 157 262 6.47 0.79 0.24
HOPPER: Overall 1 2   3 12 92 156 266 6.47 0.82 0.38
GRID: Access and Authentication     1 3 3 21 47 75 6.47 0.86 -0.03
GRID: File Transfer       2 5 25 37 69 6.41 0.75 0.02
GLOBAL SCRATCH: Overall     3 6 13 48 102 172 6.40 0.90  
GLOBAL HOMES: File and Directory Operations   1 2 12 15 58 129 217 6.37 0.95 0.04
PROJECT: File and Directory Operations   1   9 4 34 68 116 6.36 0.97 -0.05
GLOBAL HOMES: I/O Bandwidth     1 12 18 63 123 217 6.36 0.89  
PROJECT: I/O Bandwidth       6 9 40 61 116 6.34 0.84 -0.03
DIRAC: Uptime (Availability)     1 3 1 7 21 33 6.33 1.11  
GRID: Job Monitoring       5 5 22 37 69 6.32 0.90 0.01
GRID: Job Submission       6 4 22 38 70 6.31 0.93 -0.10
DIRAC: Overall     1 3 2 5 21 32 6.31 1.15  
CARVER: Overall       3 11 51 54 119 6.31 0.75 -0.04
HPSS: Data transfer rates   1 5 7 13 45 96 167 6.30 1.05 -0.02
HPSS: Overall satisfaction 2 1 4 6 10 56 102 181 6.30 1.11 -0.16
EUCLID: Uptime (Availability)       6 2 11 27 46 6.28 1.05  
PDSF: Batch queue structure       4 1 14 19 38 6.26 0.95 0.04
GLOBAL SCRATCH: I/O Bandwidth     3 12 13 48 85 161 6.24 1.01  
GLOBAL SCRATCH: File and Directory Operations   1 7 9 7 46 87 157 6.24 1.13  
PDSF: Ability to run interactively     1 3 2 11 19 36 6.22 1.07 -0.13
PDSF SW: Software environment       4 1 14 17 36 6.22 0.96 -0.00
NETWORK: Remote network performance to/from NERSC (e.g. Seaborg to your home institution) 1 2 3 8 27 98 121 260 6.22 0.99 0.11
HPSS: Data access time     5 6 18 54 80 163 6.21 0.99 -0.05
EUCLID: Ability to run interactively     2 5 2 9 26 44 6.18 1.23  
PDSF SW: General tools and utilities       3 3 16 14 36 6.14 0.90 -0.07
PDSF SW: Programming libraries       3 3 15 13 34 6.12 0.91 0.08
HOPPER: Ability to run interactively 1   2 23 19 52 97 194 6.11 1.14 0.49
FRANKLIN: Overall   3 7 7 24 114 98 253 6.11 1.01 -0.01
EUCLID: Overall       7 4 14 23 48 6.10 1.08  
PDSF: Overall satisfaction     2 4   19 17 42 6.07 1.11 -0.33
PDSF: Uptime (availability)   2 1 2 2 14 19 40 6.05 1.34 -0.66
CARVER: Disk configuration and I/O performance 1   1 16 6 29 51 104 6.05 1.23 -0.02
PDSF SW: STAR       3 1 13 8 25 6.04 0.93 0.52
HOPPER: Batch queue structure 2 2 6 16 25 106 102 259 6.03 1.13 0.37
FRANKLIN: Uptime (Availability)   2 9 12 29 106 90 248 6.01 1.06 0.02
FRANKLIN: Ability to run interactively 2     19 24 60 72 177 6.00 1.12 0.06
CARVER: Ability to run interactively 1   3 10 6 25 40 85 6.00 1.28 0.08
PDSF SW: CHOS       4 3 11 11 29 6.00 1.04 0.07
PDSF SW: Performance and debugging tools       4 1 19 9 33 6.00 0.90 -0.25
HOPPER: Disk configuration and I/O performance   1 5 26 28 83 97 240 5.99 1.10 0.12
EUCLID: Disk configuration and I/O performance     1 7 5 11 21 45 5.98 1.20  
DIRAC: Ability to run interactively 1     5 3 6 17 32 5.97 1.45  
DIRAC: Disk configuration and I/O performance       8 1 4 15 28 5.93 1.33  
FRANKLIN: Disk configuration and I/O performance 2 1 3 27 29 76 83 221 5.90 1.19 -0.06
FRANKLIN: Batch queue structure 3   5 20 34 104 78 244 5.89 1.13 0.18
HOPPER: Batch wait time 2 3 7 13 44 114 77 260 5.86 1.13 0.67
CARVER: Batch queue structure   1 4 15 14 42 37 113 5.80 1.19 -0.12
PDSF SW: Applications software       6   17 6 29 5.79 1.01 -0.17
HPSS: User interface (hsi, pftp, ftp) 5   17 14 15 42 79 172 5.77 1.56 -0.17
PDSF: Disk configuration and I/O performance   2 1 3 3 17 11 37 5.76 1.34 -0.50
FRANKLIN: Batch wait time 5 5 16 24 66 88 43 247 5.34 1.35 0.46
CARVER: Batch wait time   8 10 18 17 42 19 114 5.16 1.47 -0.6