Score Legend
Satisfaction Score Legend
| Satisfaction | Average Score |
|---|---|
| Very Satisfied | 6.50 - 7.00 |
| Mostly Satisfied - High | 6.00 - 6.49 |
| Mostly Satisfied - Low | 5.50 - 5.99 |
| Somewhat Satisfied | 4.50 - 5.49 |
Importance Score Legend
| Importance | Average Score |
|---|---|
| Very Important | 2.50 - 3.00 |
| Somewhat Important | 1.50 - 2.49 |
Significance of Change Legend
| Significance of Change |
|---|
| significant increase |
| significant decrease |
| not significant |
