NERSCPowering Scientific Discovery Since 1974

2004 User Survey Results

Respondent Demographics

Number of respondents to the survey: 209

  • Respondents by DOE Office and User Role
  • Respondents by Organization
  • Which NERSC resources do you use?
  • How long have you used NERSC?
  • What desktop systems do you use to connect to NERSC?
  • Web Browser Used to Take Survey
  • Operating System Used to Take Survey

 

Respondents by DOE Office and User Role:

Office Respondents Percent
ASCR 16 7.7%
BER 23 11.0%
BES 49 23.4%
FES 38 18.2%
HEP 31 14.8%
NP 50 23.9%
guests 2 1.0%
User Role Number Percent
Principal Investigators 55 26.3%
PI Proxies 43 20.6%
Project Managers 12 5.7%
Users 99 47.4%

 

Respondents by Organization:

Organization Type Number Percent
Universities 109 52.2%
DOE Labs 82 39.2%
Other Govt Labs 10 4.8%
Industry 8 3.8%
Organization Number Percent
Berkeley Lab 42 20.1%
UC Berkeley 12 5.7%
Livermore 10 4.8%
PPPL 8 3.8%
Argonne 7 3.3%
NCAR 5 2.4%
Stanford 5 2.4%
Oak Ridge 4 1.9%
U. Maryland 4 1.9%
U. Washington 4 1.9%
U. Wisconsin 4 1.9%
UC Santa Cruz 4 1.9%
Organization Number
General Atomics 3
Georgia IT 3
Johns Hopkins 3
MIT 3
NREL 3
New York U. 3
Ohio State 3
Stone Brook 3
Tech-X 3
U. Chicago 3
U. Colorado 3
UC Davis 3
Ames Lab 2
Auburn U. 2
Cal Tech 2
Hamburg U. 2
Northwestern 2
SLAC 2
U. Kentucky 2
U. Oklahoma 2
U. Tennessee 2
U. Utah 2
Yale 2
Other University 31
Other Gov. Labs 6
Other DOE Labs 4
Other Industry 1

 

Which NERSC resources do you use?

Note that users did not always check all the resources they use -- compare the table below with How Satisfied are you? (sorted by Number of Responses).

 

ResourceResponses
IBM SP (Seaborg) 173
NERSC web site (www.nersc.gov) 138
NIM 132
HPSS 115
Consulting services 93
Account support services 63
PDSF 37
Visualization services 20
Computer and Network Operations 11
Math server (Newton) 9
NERSC CVS server 8
Vis server (Escher) 8
Grid services 7

 

How long have you used NERSC?

 

TimeNumber Percent
less than 6 months 15 7.3%
6 months - 3 years 83 40.3%
more than 3 years 108 52.4%

 

What desktop systems do you use to connect to NERSC?

 

SystemResponses
UNIX Total 223
PC Total 116
Mac Total 69
Linux 156
Windows XP 79
OS X 58
Sun Solaris 31
Windows 2000 28
IBM AIX 16
MacOS 11
SGI IRIX 10
Windows ME/98 9
Compaq Tru-64 5
HP HPUX 5

 

Web Browser Used to Take Survey:

 

BrowserNumberPercent
Mozilla 110 52.6%
MSIE 6 41 19.6%
Safari 26 12.4%
Netscape 4 17 8.1%
Firefox 13 6.2%
Galeon 2 1.0%

 

Operating System Used to Take Survey:

 

OSNumberPercent
UNIX Total 95 45.5%
Windows Total 71 34.0%
MacIntosh Total 43 20.6%
Linux 80 38.3%
Windows XP 47 22.5%
Mac OS X 38 18.2%
Windows 2000 19 9.1%
SunOS 10 4.8%
MacOS 5 2.4%
Windows 98 4 1.9%
IRIX 2 1.0%
AIX 2 1.0%
HP-UX 1 0.5%
Windows NT 1 0.5%