NERSCPowering Scientific Discovery Since 1974

2002 User Survey Results

User Information

Number of respondents to the survey: 300

  • Respondents by DOE Office and User Role
  • Respondents by Organization
  • Which NERSC resources do you use?
  • How long have you used NERSC?
  • What desktop systems do you use to connect to NERSC?
  • Web Browser Used to Take Survey
  • Operating System Used to Take Survey

 

Respondents by DOE Office and User Role:

Office Number Percent
ASCR 22 7
BER 43 14
BES 65 22
FES 55 18
HENP 112 37
guests 3 1
 
User Role Number Percent
Principal Investigators 48 16
PI Proxies 34 11
Project Managers 10 3
Users 208 69

 

 

 

Respondents by Organization:

Organization Type Number Percent
Universities 169 56
DOE Labs 107 36
Industry 9 3
Other Govt Labs 10 3
Private Labs 5 2
Organization Number Percent
Berkeley Lab 42 14
UC Berkeley 17 6
Argonne 12 4
Livermore 10 3
PPPL 9 3
Oak Ridge 8 3
U Wisconsin 7 2
UC Santa Cruz 7 2
Brookhaven 6 2
PNNL 6 2
U. Maryland 6 2
NCAR 5 2
Ohio State 5 2
SLAC 5 2
U Colorado 5 2
Auburn U 4 1
Iowa State 4 1
Los Alamos 4 1
Max Planck Inst. Astro. 4 1
Northwestern U. 4 1
U Texas 4 1
U Washington 4 1
UC Davis 4 1
UCLA 4 1
Organization Number
Ames Lab 3
General Atomics 3
NREL 3
U Georgia 3
U Michigan 3
U Minnesota 3
U Utah 3
UC San Diego 3
Vanderbilt 3
Yale 3
Harvard 2
Inst. Nat. de Physique 2
Inst. Nat. di Fisica Nucleare 2
JGI 2
MIT 2
N.C. State 2
New Mexico St. 2
New York Univ 2
Omega-P 2
Purdue 2
Stanford 2
SUNY Stony Brook 2
U. Illinois 2
U. South Carolina 2
UC Irvine 2
UC Santa Barbara 2
Wayne State U. 2
Other University 44
Other Gov. Labs 4
Other Industry 3
Private Labs 1
Other DOE Labs 1

 

 

 

Which NERSC resources do you use?

Note that users did not always check all the resources they use -- compare the table below with How Satisfied are you? (sorted by Number of Responses).

Resource No. of
Responses
SP 210
HPSS 118
T3E 92
NIM 88
Consulting 80
HPCF Website 66
Account Support 55
PVP 53
PDSF 49
Computer Operations and Network Support 18
Alvarez 11
Escher 8
Newton 8

 

 

How long have you used NERSC?

TimeNumber Percent
less than 6 months 53 18
6 months - 3 years 135 46
more than 3 years 104 36

 

 

 

What desktop systems do you use to connect to NERSC?

Operating System TypeNumber
Unix 350
PC 138
MAC 66
Other   3
Individual SystemsNumber
UNIX-linux 189
PC-win2000 74
UNIX-solaris 72
PC-winXP 39
MAC-OSX 36
MAC-macos 30
UNIX-irix 25
PC-win98 21
UNIX-aix 20
UNIX-hpux 20
 
Individual SystemsNumber
UNIX-tru64 14
UNIX-other 12
PC-win95 3
OSF1 2
PC-windows3.0 1
PC-OS/2 1
Digital Alpha 2
Open VMS 1
PalmOS 1
Digital UNIX 1
NCD X terminal 1
FreeBSD 1
Alpha DS10 1
Putty 1
Ultrix 1

 

 

 

Web Browser Used to Take Survey:

BrowserNumberPercentChange in Percent from '01Annual Growth Rate
Netscape 4 129 42.7 -28.1 -40%
MSIE 6 46 15.2 +13.1 +624%
MSIE 5 46 15.2 -3.4 -18%
Mozilla 35 11.6 +7.4 +176%
Netscape 6 25 8.3 +6.6 +388%
Konqueror 8 2.6 +1.8 +225%
Galeon 6 2.0 +2.0  
MSIE 4 2 0.7 -0.1 -12%
Netscape 7 2 0.7    
OmniWeb 2 0.7    
Netscape 3 1 0.3    

All Netscape 3-4 130 43.0 -28.2 -40%
All MSIE 94 31.1 +9.6 +45%
All Mozilla-based 68 22.6 +16.7 +383%
All Other 10 3.3 +2.1 +175%

 

 

 

Operating System Used to Take Survey:

OSNumberPercent
Linux 95 31.5
Windows NT 88 29.1
Macintosh 41 13.6
SunOS 31 10.3
Windows 98 22 7.3
DEC OSF 12 4.0
SGI IRIX 6 2.0
HP-UX 2 0.7
IBM AIX 2 0.7
Unknown X11 1 0.3
OS/2 1 0.3
Windows 95 1 0.3

All UNIX 149 49.3
All Windows 111 36.8
All Macintosh 41 13.6