2002 User Survey Results

User Information

Number of respondents to the survey: 300

• Respondents by DOE Office and User Role
• Respondents by Organization
• Which NERSC resources do you use?
• How long have you used NERSC?
• What desktop systems do you use to connect to NERSC?
• Web Browser Used to Take Survey
• Operating System Used to Take Survey

 

Respondents by DOE Office and User Role:

Office Number Percent ASCR 22 7 BER 43 14 BES 65 22 FES 55 18 HENP 112 37 guests 3 1

User Role Number Percent Principal Investigators 48 16 PI Proxies 34 11 Project Managers 10 3 Users 208 69

 

 

 

Respondents by Organization:

Organization Type Number Percent Universities 169 56 DOE Labs 107 36 Industry 9 3 Other Govt Labs 10 3 Private Labs 5 2 Organization Number Percent Berkeley Lab 42 14 UC Berkeley 17 6 Argonne 12 4 Livermore 10 3 PPPL 9 3 Oak Ridge 8 3 U Wisconsin 7 2 UC Santa Cruz 7 2 Brookhaven 6 2 PNNL 6 2 U. Maryland 6 2 NCAR 5 2 Ohio State 5 2 SLAC 5 2 U Colorado 5 2 Auburn U 4 1 Iowa State 4 1 Los Alamos 4 1 Max Planck Inst. Astro. 4 1 Northwestern U. 4 1 U Texas 4 1 U Washington 4 1 UC Davis 4 1 UCLA 4 1

Organization Number Ames Lab 3 General Atomics 3 NREL 3 U Georgia 3 U Michigan 3 U Minnesota 3 U Utah 3 UC San Diego 3 Vanderbilt 3 Yale 3 Harvard 2 Inst. Nat. de Physique 2 Inst. Nat. di Fisica Nucleare 2 JGI 2 MIT 2 N.C. State 2 New Mexico St. 2 New York Univ 2 Omega-P 2 Purdue 2 Stanford 2 SUNY Stony Brook 2 U. Illinois 2 U. South Carolina 2 UC Irvine 2 UC Santa Barbara 2 Wayne State U. 2 Other University 44 Other Gov. Labs 4 Other Industry 3 Private Labs 1 Other DOE Labs 1

 

 

 

Which NERSC resources do you use?

Note that users did not always check all the resources they use -- compare the table below with How Satisfied are you? (sorted by Number of Responses).

Resource No. of Responses SP 210 HPSS 118 T3E 92 NIM 88 Consulting 80 HPCF Website 66 Account Support 55 PVP 53 PDSF 49 Computer Operations and Network Support 18 Alvarez 11 Escher 8 Newton 8

 

 

How long have you used NERSC?

Time Number Percent less than 6 months 53 18 6 months - 3 years 135 46 more than 3 years 104 36

 

 

 

What desktop systems do you use to connect to NERSC?

Operating System Type Number Unix 350 PC 138 MAC 66 Other   3 Individual Systems Number UNIX-linux 189 PC-win2000 74 UNIX-solaris 72 PC-winXP 39 MAC-OSX 36 MAC-macos 30 UNIX-irix 25 PC-win98 21 UNIX-aix 20 UNIX-hpux 20

Individual Systems Number UNIX-tru64 14 UNIX-other 12 PC-win95 3 OSF1 2 PC-windows3.0 1 PC-OS/2 1 Digital Alpha 2 Open VMS 1 PalmOS 1 Digital UNIX 1 NCD X terminal 1 FreeBSD 1 Alpha DS10 1 Putty 1 Ultrix 1

 

 

 

Web Browser Used to Take Survey:

Browser Number Percent Change in Percent from '01 Annual Growth Rate Netscape 4 129 42.7 -28.1 -40% MSIE 6 46 15.2 +13.1 +624% MSIE 5 46 15.2 -3.4 -18% Mozilla 35 11.6 +7.4 +176% Netscape 6 25 8.3 +6.6 +388% Konqueror 8 2.6 +1.8 +225% Galeon 6 2.0 +2.0   MSIE 4 2 0.7 -0.1 -12% Netscape 7 2 0.7     OmniWeb 2 0.7     Netscape 3 1 0.3     All Netscape 3-4 130 43.0 -28.2 -40% All MSIE 94 31.1 +9.6 +45% All Mozilla-based 68 22.6 +16.7 +383% All Other 10 3.3 +2.1 +175%

 

 

 

Operating System Used to Take Survey:

OS Number Percent Linux 95 31.5 Windows NT 88 29.1 Macintosh 41 13.6 SunOS 31 10.3 Windows 98 22 7.3 DEC OSF 12 4.0 SGI IRIX 6 2.0 HP-UX 2 0.7 IBM AIX 2 0.7 Unknown X11 1 0.3 OS/2 1 0.3 Windows 95 1 0.3 All UNIX 149 49.3 All Windows 111 36.8 All Macintosh 41 13.6